SHIPPING AND PAYMENT
We ship everywhere in Europe and selected countries in Africa and Asia. The delivery period is about 2-6 working days. Please note that we can’t deliver on Saturdays and Sundays. Regular shipping within EU is € 9,90.
If you choose Express shipping, your Flowerbox will be delivered the following day if you place your order until 12 p.m.. Express shipping is € 25,00.
We ship your orders with DHL to make sure your Flowerbox arrives to you in time.
We want to make the payment process as simple as possible for you. You can choose whatever method suits you best: PayPal (firstname.lastname@example.org), MasterCard, VISA, Maestro, Activa or direct Bank Transfer.
The provider will notify the customer once the items are delivered (text message, e-mail or phone). The customer agrees he will be available to call at the time of delivery, so the provider can contact in case of unforeseen events related to the delivery of items.
Delivery shall be deemed to have been effected when the recipient or another person at the address of the recipient sign for the parcel delivered.
Provider will endeavor to have the items delivered. In the following cases the delivery is not executed but it is considered to have been effected:
– The recipient refuses to accept the goods;
– Address and other details of the recipient are not correct;
– Recipient is not at the location at the time of delivery, and the persons present (roommates, neighbors, co-workers) do not want to take the items;
– Force Majeure, which prevents the provider to perform the delivery (natural disasters).
The customer may cancel an order (other than flower arrangements) within 1 hour after placing the order by email or by phone.